Vault seed record
Polite refund request
Craft a polite message asking for a refund because the item arrived damaged.
Classification
draftdraftvisual-simulation-mechanicsword-crafter-responsecrafterB1Writing
Provenance
Kind: human-authored
Source: content-expansion
Batch: word-crafter-001
Reviewer: content-lead
Updated: 2026-05-20
Instruction and answer
Instruction
Build a clear support message.
Correct answer
The item arrived damaged. Could I please get a refund?
Explanation
A good support request states the problem and asks for the outcome clearly.
Product use
Surfaces
testarena
Source languages
global
Difficulty
medium
Conversion hook
A useful sentence the user can imagine sending.
Review payload
Review notes
Add alternate model answers before production.
Media prompt
No media prompt attached.
Assets
word-crafting-chipsetsservice-dialogue-turns
Source traps
es-subject-overuse
Tags
supportwritingpolite-request
Usage
Tests: email-writing, survival-english
Funnels: none
Challenges: support-crafter
{
"type": "constructed-response",
"requiredTokens": [
"refund",
"damaged",
"could",
"please"
],
"modelAnswer": "The item arrived damaged. Could I please get a refund?"
}